Update to the latest version Make sure you have the newest version. This option tells Holdem Manager to reimport the hands even if they were skipped in the past due to an import error that was since resolved.

Import previously imported hands In some cases the hands may also be in the poker sites default hand history folder so also try reimporting hands from those locations.

If you notice a large amount of hands in any of the poker sites hand history folders then check if archiving is on. If archiving is not on it can cause performance issues when too many hands build in the poker sites hand history folders.

A - Choose your database name B - Choose the database path where the database files will be stored. If you have an SSD drive use that to improve speed and performance and always make sure the path will have enough space to maintain a growing database.

C - Make this the default database if this will be the database you plan to use most often. Sometimes a database can become corrupt.

Then continue to use the new database. Holdem Manager support needs the original hands as the exported hands also export the errors and do not us see the original issue.

Find these in the poker site hand history folder or in the archive. See above for details on finding hands in the archive.

Some sites like PokerStars allow you to create the hand histories in other languages but we only support English hands. Clear Filters First select Clear Filters.

If you have several reports open and want to clear all the filters across all reports then also click the "Apply to all Reports" icon.

Now see if the hands show up when you refresh it. Try more than 1 report to confirm. Make sure all games or the specific games are correctly selected.

For example, make sure that Omaha is not selected when trying to view Holdem hands or vice versa. It may be that the wrong currency is being viewed.

Holdem Manager support needs the original hands as the exported hands also export the errors and do not allow us to see the original issue.

Read more about the new Situational Views below. Key situations are presented as collections of several mini-views within a single dashboard.

You are no longer limited to predetermined filter combinations from the filter editor. You can adjust every AND and OR operator between the filters and combine them for the most powerful filtering we have ever created.

HM3 filters are also much quicker to navigate and explore with new graphic based filtering elements. The rings in this HUD give you a very simple yet effective visual snapshot on an opponent.

The Green-Red ring represents players preflop activity. A blue line under every player's name visually represents how large a hand sample you have for that player.

New features in the HM3 replayer include:. Extend the capabilities of HM3 with several add-on tools. With the release of HM3, 3rd party developers are able to integrate additional features and tools directly into HM3.

Current HM3 Apps include:. HM3 is also supported in 14 popular languages, truly making HM3 a global choice for poker players. HM3 versions are available for the following languages:.

Your purchase of HM3 comes with a lifetime license and a year's worth of updates and innovations at no charge. This ensures that you continue to receive critical updates when poker sites add new game types or initiate changes to their hand histories as well as updates for new HM3 tools and features which we will continue to release.

I have uninstalled HM3, downloaded the 3. When I run set up wizard in the administrator profile, it asks me to login to my HM3 account, and every time I enter credentials it says login failed.

I hit forgot password, followed link in my email, changed password, and tried again--still no good. I then went back into my normal user profile on Windows10, and tried to start HM3, this time it went back to not opening at all.

Any help would be greatly appreciated! Originally Posted by cj Ignition hand grabber not working after the update. Originally Posted by Dilly.

The essential tool of the online poker player. You can also easily color code stat ranges with the color ranges tab. These are especially helpful when you want to be able to scan quickly while multi-tabling and know who is getting out of line or being too nitty.

Overall the HUD is simple to configure and has a clean look after some simple customization. Everything is just as doable, but slightly more difficult to navigate.

You have to use an arrow adding system when putting new stats in place, and it can become a bit of a pain when you have a large HUD to get things situated just right.

The pop-up designer can look a bit intimidating but is actually set up pretty nice. You can drag and drop and stat you want on the grid, and with one click, edit the text of the stat label you want.

Holdem Manager separates from the pack with the chart designer and note caddy pop-ups. These can be big difference makers if set up correctly.

Third-Party Applications. Lots of software manufacturers have created third party applications for both Poker Tracker and Holdem Manager so that your user experience could be enhanced and expanded upon.

There are a few core applications that run across both database platforms. With the release of Poker Tracker 4, the Poker Tracker team decided to try and include a fairly watered-down version of some of the Holdem Manager applications that Holdem Manager offered at an additional cost inside of their application.

For all intents in purposes, it will write some basic information in the HUD note section of Poker Tracker. You can edit and create some of your own note rules.

It does a crude job and does add value, but Note Caddy is much better. Poker Tracker essentially took two of the 10 steps from Leak Buster and incorporated it into their software for free.

But as a crude concept, it can let some beginners understand some of the basic stat ranges and what they should be.

The quizzing menu is simple and straight forward. Pretty neat, and a nice add-in for free. The only integrated paid application is for table tracker, which is a seat finding application.

It will scan the site you wish to play at and look for tables that fit your pre-defined requirement. Table tracker requires a monthly subscription.